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Privacy

1. Information Collection

We collect information from you when you register on our site, sign in to your account, make a purchase, enter a contest, and/or when you sign out. The collected information includes your name, email address, phone number, and/or credit card.

2. Information Use

Any of the information we collect from you may be used to:

  • Personalise your experience and respond to your individual needs
  • Provide customised advertising content
  • Improve our website
  • Improve customer service and your support needs
  • Contact you via email
  • Administer a contest, promotion, or survey
  • Text Message and Email Notifications for Updates and Promotions.

3. E-Commerce Privacy

We are the sole owners of the information collected on this site. Your personal identifiable information will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than as necessary to fulfill a request and/or transaction, e.g. to ship an order.

4. Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personal identifiable information. This does not include trusted 3rd parties who assist us in operating our website or conducting our business, so long as the parties agree to keep this information confidential.

We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, or as otherwise required by law.

Non-private information, however, may be provided to other parties for marketing, advertising, or other uses.

5. Information Protection

We implement a variety of security measures to maintain the safety of your personal information. We use state-of-the-art encryption to protect sensitive information transmitted online. Only employees who need to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers used to store personally identifiable information are kept in a secure environment.

Do we use cookies?
Yes. Our cookies improve access to our site and identify repeat visitors. Furthermore, our cookies enhance a user’s experience by tracking and targeting his/her interests. This cookie use, however, is in no way linked to any personally identifiable information on our site.

6. Unsubscribe

We use the email address and phone number you provide to send you information and updates pertaining to your order, occasional company news, related product information, etc. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

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7. Consent

By using our site, you consent to our privacy policy.

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Our meats are Australian sourced

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Get your order delivered automatically, direct to your door. Fully managed and customized by you.

Step 1

Add some products

Shop our Range at www.petfresh.com.au/shop. Click on the product you wish to add, and select the Autoship Frequency.  

Step 2

Check your cart

Click the cart button, on the site header. In this cart cart, you can enable autoship on an item and modify the frequency.  

Step 3

Checkout

Once you have finished selecting, you can proceed to checkout. You have to enter all fields. We securely store your card information with our payment processor.  

Step 4

Manage

Once your Autoship is created, you can make changes yourself in the my account section.