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The Pet Fresh Delivery Service

Pet Fresh offers delivery direct to your door. Free shipping is available for orders over $99.95 (Exc South West) and live delivery tracking via email and text message. You are also welcome to add any notes to your order at checkout with delivery instructions.

Delivery Method Order Value Delivery Fee
Standard Delivery Bellow $99.95 Delivery Fee of $9.95
Standard Delivery Above $99.95 Free Delivery
(Except for Alkimos &
Mandrah)
South West Flat Rate fee of $9.95
Click and Collect Ready within 2 business days

 

Check Your Delivery Area 

Check Delivery Options //

Enter your postcode to see your zone. View zone information below.

Our Delivery Zones & Expected Delivery Dates

South Zone 1

Wednesday Delivery
Delivered Weekly
  • Order cutoff Tuesday, 5AM
  • Delivery fee $9.95
    (Under $99.95)
  • Free Delivery over $99.95
Free Delivery

South Zone 2

Tuesday Delivery
Delivered Weekly
  • Order cutoff Monday, 5AM
  • Delivery fee $9.95
    (Under $99.95)
  • Free Delivery over $99.95
Free Delivery

Central Zone

Thursday Delivery
Delivered Weekly
  • Order cutoff Wednesday, 5AM
  • Delivery fee $9.95
    (Under $99.95)
  • Free Delivery over $99.95
Free Delivery

North Zone

Friday Delivery
Delivered Weekly
  • Order cutoff Thursday, 5AM
  • Delivery fee $9.95
    (Under $99.95)
  • Free Delivery over $99.95
Free Delivery

Other Areas:

South West

Saturday Delivery
Every 3 Weeks
  • Order cutoff Thursday, 10PM
  • Delivery fee $9.95

The Hills

(Wheatbelt / York / Northam)
This run has been canceled Indefinitely
  • RUN CANCELED

Our Delivery Policy & Info

How will your order be delivered

  • Items that require temprature controll such as frozen raw meal packs are packed in a insulated delivery box.
  • The morning of your delivery, we will send you an email notification, letting you know your order is on its way.
  • Once delivered, you will receive a text message and an email notification.
  • Our drivers will try to leave your order out of the sun. If it’s in a hard to find place, we will send you an image and note with information on where the order is left.

When free delivery is not available

Free delivery is not available when your order matches any of the following:

  • The order is under $99.95.
  • Your order is being delivered to Mandurah/Alkimos and beyond.

Unhappy with your delivery?

If you have any questions concerning our return policy, please view the following page: Returns Policy

Hi

Contact the Pet Fresh team.

Have a question? We’re here to help!

We are available to help from Monday to Friday 9AM – 5PM and Saturday 9AM – 2 PM. 
You can give us a call, send us an email or visit us in store.

How to get in contact with us.

Give us a call or Messenger

Visit us in store

Bellevue or Bayswater

Free Delivery

On all orders over $99.95

Locally Sourced Meats

Our meats are Australian sourced

Visit Us

Bayswater and Bellevue store

100% Secure Checkout

MasterCard / Visa / Afterpay

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Get your order delivered automatically, direct to your door. Fully managed and customized by you.

Step 1

Add some products

Shop our Range at www.petfresh.com.au/shop. Click on the product you wish to add, and select the Autoship Frequency.  

Step 2

Check your cart

Click the cart button, on the site header. In this cart cart, you can enable autoship on an item and modify the frequency.  

Step 3

Checkout

Once you have finished selecting, you can proceed to checkout. You have to enter all fields. We securely store your card information with our payment processor.  

Step 4

Manage

Once your Autoship is created, you can make changes yourself in the my account section.